We, and our approved learning providers, will use your information to send you regular updates about our service and materials, additions to the website and specific activities such as customer feedback surveys and competitions.
If you wish to join Icarndiroct but do not wish to receive this information, untick the relevant boxes on the ‘join us’ page (inviting us to contact you by post and for customer feedback purposes). It you do wish In receive information about leanidirect developments and offers by telephone. emaU and/or SMS, please invite us to contact you by ticking the appropriate boxes. If at anytime, you change your mind about receiving updates, you can change your preferences using your details” on your learner home page.
If you have not registered as a member but are simply requesting a free information pack, you can invite us to send you updates by ticking the appropriate boxes on the “request more information” page. If you change your mind about us contacting you for this purpose, please ring us on 08000 150 450 or e-mail us.
We will never use your sensitive data for marketing purposes or to target you for customer feedback putposes without your express consent.
Statistics
We and/or the approved learning providers delivering and supporting your learning are also required to provide statistics to all of the government agencies mentioned under the heading ‘Funding’ and to the partment for Educalion and Skills, in order that they can carry out checks on our funding arrangements and our performance and for research and statistical purposes. This helps us, and our approved learning providers, to maintain our funding. Where such information is supplied, it is provided in an aggregated manner so that whilst such authorities may be aware of, for example, the number, geographic location and sex of persons using learndirect, you cannot be personally identified Iron, [Iris information.
Protecting your personal information
As a registered data controller, we are required to take appropriate technical measures to protect your personal information including making a regular backup of our system and data. We have security measures in place to make sure any personal information we collect is secure. Your account is password protected and all information is on a secure server, which only a limited number of employees can access. If you think someone else knows your password, or is using it, tell us immediately and change your password using the “change my passwordTM option under tmyour details on your learner home page.
Even though we take appropriate technical steps to protect your security, you should remember that data transmission over the internet cannot always be guaranteed as 100% secure so you use the website at your own risk.
Please look at the terms and conditions on this website for our policy on purging emails and webspace. The terms and conditions tell you when we may close your account and delete all your records, files and information.
Keepiii tr personal data
We keep i onal data for as long as Is necessary to fulfill the purposes we collected it for, required by law or to enforce or defend legal claims. Sometimes we will keep information that you have deleted, for example messages sent by you to your tutor, as a record of your learning experience. We will keep this information for a reasonable time.
Our policy for children
Our website is not designed for or directed at children under the age of 13. No one whose date of birth indicates that they are under 16 years will be able to regiMer on-line as a learner or member. We recomrnei’cJ th,t you put parental controls on your Internet browser and supervise your children when they are online.
We will not use information collected from people under 18 for marketing. Government funding is not availabe to learners under 19.
Although anyone can take part in competitions and promotions, we will send notice of a win or prize directly to to parent or guardian dentified during registration. Where a winner is under I B, we will not publish his cr her personal detajE unless we have obtained the consent of the parent or guardian during registration.
Your rights
You have the right to ask for a copy fall the information we hold about you (we will charge you a small fee for this) and to correct any inaccn. racies. To obtain a copy of this information, please ring us on08Ooo 150 450 or c-mail us. You can ame’ your details on the website at any time using ‘your details” On your learner home page.
Last updated 8th January 2(05